Shipping and Returns
Free and Flat Rate Shipping, Hooray!
We offer free shipping for orders over $99 before tax to most places in Canada. If you are located in one of the few places we can’t offer free shipping, we will send you a reasonable shipping quote by email.
For orders under $99 before tax we offer fixed-rate shipping of $15.
We Ship in Spring, Part of the Summer, and Fall
We ship from mid April till late October and take a break when the summer heat is a problem.
Orders are sent out on Monday so we avoid having plants sit in a warehouse over the weekend.
We ship orders ASAP, if you would like us to ship later, let us know and we can work something out.
Can I pick up my order?
Yes you can. However, our nursery is off grid and you will need to get special directions from us. Send us an email and we’ll send you the map :)
Areas without service
Unfortunately we can not ship to British Columbia or the United States due to regulations.
The box arrived damaged
We guarantee that your plants are secured firmly in the shipping box to ensure survival through transit. It is very rare that plants are damaged in transit even if the box is dinged up. Open up the box and see if there is any damage to the plants. In most cases the plant will be fine. If you’re unsure send us an email with a photo of the plant and we can give advice. If the plant is severely damaged we’ll send you a replacement.